Deliveries Payment Refunds
We deliver all over the world, from France
For orders placed online from France, works are shipped within 3 working days.
The cost of delivery depends on the size and nature of the work and therefore ranges from €20 to €200 on average.
Delivery times and costs from abroad
For orders placed online from another country, works are shipped within 10 to 20 days depending on the country of destination.
The cost of delivery depends on the size and nature of the work and therefore ranges from €40 to €500 on average.
For all deliveries within the European Union, no customs charges apply.
For any delivery outside the EU, customs duties may apply depending on the country.
You have a right of free return within 14 days of receiving your work.
To withdraw, use the “Exercise my right of withdrawal” section of your customer area; our team will then guide you through the packing.
We will organise the return transport with the same level of security as for the outward journey: we will send you a return label and a carrier will collect the work directly from your home.
Return parcels generally reach us within 5 working days of being handed over.
We recommend that you keep your proof of posting and your tracking number in a safe place.
On receipt, we process your parcel as quickly as possible.
A confirmation email will be sent to you as soon as the refund has been approved; the whole process takes between 7 and 10 days from the date of return.
The right of withdrawal does not apply to any shipment outside the European Union
Would you like to collect the work from the studio? Please say so when ordering. We will let you know when it is available at the studio, once payment has been confirmed.
Learn moreThe buyer's delivery details are used solely to enable the works ordered to be shipped, and may under no circumstances be used for other purposes.
Likewise, all information provided when contacting us by email or when creating an account is used only to manage the exchanges and that account on the website, and may under no circumstances be used for other purposes.
An unsubscribe link is provided in every email.
A link to delete the account is available in your personal area under the Security tab.
1. Legal Notice & Preamble
The website alexandretanham.com and its aliases tanham.art and alexandretanham.fr are operated by Tanham Alexandre, acting in his own name.
* Status: Artist-author (artiste-auteur)
* SIRET: `[Votre numéro SIRET]`
* Registered office: 16 chemin de la Savoye 30400 Villeneuve les Avignon
* Contact: contact@alexandretanham.com / `[Votre numéro de téléphone]`
These terms exclusively govern the sales of works of art offered on the website.
Any order placed by a buyer implies full acceptance of these terms.
2. The Works and Orders
* Authenticity: The works offered are original creations by the artist. Each original work is delivered with a signed **certificate of authenticity**.
* Visual accuracy: The artist endeavours to present the works with the greatest possible photographic accuracy. However, slight variations in colour may exist depending on screen settings, which the buyer accepts.
* Availability: Original works are unique. Should a work be sold simultaneously through another channel, the buyer would be informed immediately and refunded in full.
Where a work belongs to an edition, this is stated; the edition number is specified together with the total print run.
3. Prices and Payment Terms
* Prices: Prices are shown in euros (€).
* VAT: *[Option A: if you are exempt from VAT]* “VAT not applicable, article 293 B of the French General Tax Code (CGI).” *[Option B: if you are subject to it]* “Prices include all taxes (TTC).”
* Payment: Payment is made immediately upon ordering by `[Carte Bancaire / Stripe]`.
The work remains the exclusive property of the artist until payment in full.
4. Delivery and Shipping
* **Lead times:** Works are packed and shipped within 3 working days of receipt of payment.
* **Security:** The artist undertakes to use secure packaging suited to the transport of works of art.
It is nevertheless specified that this is in no case museum-quality packaging.
* **Shipping costs:** These are shown before final confirmation of the order.
5. Right of Withdrawal and Returns (14 days)
The buyer has a period of 14 calendar days from receipt of the work to exercise the right of withdrawal, without having to give reasons.
* **Procedure:** The buyer exercises the right of withdrawal online, from the “Exercise my right of withdrawal” section of their customer area, stating their name, the order number and the items concerned. An acknowledgement of receipt is sent to them by email, with the date and time of their request. A free return label will be sent to them, and a carrier will collect the work directly from their home.
* **Condition:** The work must be returned in its original packaging and in a condition strictly identical to that in which it was sent.
Any damage suffered by the work during the return may cancel the refund. The refund will be made within **7 to 10 days** after receipt and inspection of the work.
6. Intellectual Property
**The purchase of a work of art does not transfer any intellectual property rights to the buyer.
** The artist retains all copyright (rights of reproduction, performance and adaptation).
The buyer may under no circumstances reproduce, market or exploit the work in any form whatsoever without the artist's prior written consent.
7. Disputes and Applicable Law
These terms are subject to French law.
In the event of a dispute, an amicable solution will always be sought before any legal action.
Failing agreement, the French courts shall have sole jurisdiction. ---
TERMS OF USE
Last updated: 07/11/2026
Article 1 — Purpose
These terms of use set out the rules for accessing and using the website alexandretanham.com and its aliases alexandretanham.fr and tanham.art ,
devoted to the presentation and sale of the works of Alexandre Tanham, artist-author.
Consulting the website implies having read these terms.
Article 2 — Publisher of the website
The website is published by:
• Surname and first name: Alexandre Tanham
• Name of the gallery: TANHAM
• Business address: 16 chemin de la savoye 30400 Villeneuve les Avignon
• Email address: contact@alexandretanham.com
• SIREN number: [numéro]
• Publication director: Alexandre Tanham
• Host: LWS, according to the legal details given in the hosting contract.
Article 3 — Access to the website
The website enables visitors to discover the artist's works, to consult the associated information and, depending on the features available, to create a customer account and order works.
The publisher endeavours to ensure the proper functioning and accessibility of the website. However, temporary interruptions may occur for technical, maintenance or security reasons.
Article 4 — Customer account
Creating an account requires the information requested in the registration form to be provided.
The user undertakes to provide accurate information and to keep their login details confidential.
It is the user's responsibility to report any suspicious or unauthorised use of their account to the contact address given on the website.
The publisher may take proportionate measures in the event of fraud, a breach of security or unlawful use of the website, in compliance with the applicable regulations.
Article 5 — Intellectual property
The works presented on the website, together with their photographs, reproductions, texts, illustrations, graphic elements and other content, are protected by the applicable provisions on intellectual property.
Unless authorised in advance by the rights holder or covered by an exception provided for by law, any reproduction, performance, distribution, modification or exploitation of these elements is prohibited.
The purchase of an original work or of a print does not transfer to the buyer the copyright attached to the work.
Any use going beyond the mere possession of the physical work requires, where the law so requires, a separate authorisation.
Article 6 — Permitted use
The user undertakes to use the website lawfully and not to:
• attempt to gain unauthorised access to the accounts or data of other users;
• disrupt the operation or security of the website;
• reproduce or exploit the content in breach of intellectual property rights;
• use the website for fraudulent purposes or purposes contrary to the regulations.
Article 7 — External links
The website may offer links to third-party sites, in particular Facebook and Instagram.
These links are provided for information. Third-party sites have their own terms of use and privacy policies.
Article 8 — Personal data
The arrangements for collecting and processing personal data are set out in the privacy policy accessible from the website.
Article 9 — Liability
The publisher uses reasonable means to ensure the accuracy of the information published and the security of the website, without being able to guarantee the total absence of errors, interruptions or incidents.
Nothing in these terms limits the mandatory rights enjoyed by the user under the law.
Article 10 — Changes to the terms
These terms of use may be updated to take account of changes to the website or to the regulations.
The applicable version is made available on the website with the date on which it was updated.
Article 11 — Applicable law
These terms of use are subject to French law, subject to the applicable mandatory provisions.
Last updated: 07/11/2026
1. Data controller
The controller of the personal data collected on this website is:
• Controller: Alexandre Tanham
• Address: 16 chemin de la savoye 30400 Villeneuve les Avignon
• Email address: contact@alexandretanham.com
For any question concerning your personal data, you can contact us at this email address.
2. Personal data collected
In connection with the use of our online gallery, we may collect the following data, depending on the features used:
• identification data, such as surname and first name;
• email address;
• the information needed to manage the customer account;
• the information needed to process orders and for delivery, where applicable;
• information provided voluntarily in a message sent to the gallery.
We limit collection to the data necessary for the operation of the services offered.
3. Purposes and legal bases
Personal data are used for the following purposes:
• Management of customer accounts: creation, authentication and management of accounts, on the basis of the performance of the service requested.
• Order processing: management of purchases, payments and deliveries, where these services are offered, on the basis of the performance of the contract and of the applicable legal obligations.
• Responding to requests: handling of messages and enquiries, on the basis of pre-contractual measures, the performance of a contract or our legitimate interest, depending on the context.
• Website security: prevention of unauthorised access and protection of accounts, on the basis of our legitimate interest in securing the service.
Data are not used for advertising purposes without an appropriate legal basis.
4. Cookies and trackers
Our website is designed to operate without advertising cookies or trackers intended to follow visitors' browsing.
The links to Facebook and Instagram are simple external links. When you click on one of them, you leave our website and are redirected to the service concerned, which applies its own privacy policy.
5. Hosting and recipients of the data
The website is hosted by LWS. www.lws.fr The data needed for customer accounts to work are stored in a MySQL database.
The host may intervene in connection with the provision and maintenance of the hosting, in accordance with the applicable terms.
Data are not sold to third parties. They are disclosed only to the persons or service providers who need access to them for the intended purposes, and to the authorities where the law so requires.
Any transfers of data outside the European Economic Area are governed in accordance with the applicable regulations.
6. Retention period
Data are kept for a period proportionate to their purpose.
• Customer accounts: for as long as the account is in use, then for the time needed to delete it and to deal with any disputes.
• Orders and invoices: for the applicable statutory periods, where the gallery makes sales.
• Messages and contact requests: for the time needed to deal with the request, then for the time useful for managing the relationship.
• Technical security data: for the time needed for the security and proper functioning of the website, depending on the logs actually kept.
The applicable periods are specified or adapted according to the nature of the data and the legal obligations.
7. Data security
We implement appropriate technical and organisational measures to protect personal data against loss, unauthorised access, disclosure or alteration.
Access to the data is limited to authorised persons, and the security measures are adapted to the features of the website.
8. Your rights
In accordance with the applicable regulations, you have in particular the following rights, under the conditions laid down by law:
• right of access to your data;
• right to rectification;
• right to erasure;
• right to restriction of processing;
• right to object, where applicable;
• right to portability, where the legal conditions are met;
• right to withdraw your consent where the processing is based on it.
To exercise your rights, contact us at the following address: contact@alexandretanham.com
You may also lodge a complaint with the CNIL (French data protection authority): https://www.cnil.fr/.
9. Changes to this policy
This policy may be updated to take account of changes to the website, its features or the regulations.
The date of the last update appears at the top of this page.
Contact us
Whether you wish to acquire a work, arrange a private visit, collaborate on an interior architecture project or simply learn more about our work, we are here to listen.
Avignon studio
rue carnot, 84000 Avignon
Opening hours
By appointment
contact@alexandretanham.com
Phone
+33 1 42 60 XX XX